Shipping policy
At Bespoked Custom, we aim to provide fast, reliable shipping so you can gear up and ride without delay. Below are the details of our shipping policies:
Order Processing
- Orders are processed within 1–3 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Options
- Standard Shipping: 5–7 business days.
- Expedited Shipping: 2–3 business days (additional charges apply).
- International Shipping: Delivery times and rates vary depending on destination.
Shipping Rates
- Standard Shipping: Calculated at checkout based on location and order size.
- Free Shipping: Subject to availability
Tracking Information
Once your order is shipped, you’ll receive an email with a tracking number to monitor your package’s journey.
International Shipping
- International customers are responsible for any customs, taxes, or duties.
- Delivery times depend on the destination and local postal service.
Lost or Delayed Shipments
If your package is lost or delayed, please contact us at hello@bespokedcustom.com with your order number. We’ll work to resolve the issue promptly.
Order Changes or Cancellations
- Changes or cancellations can only be made within 24 hours of placing the order.
- Contact hello@bespokedcustom.com immediately if you need to update your order.
We strive to ensure your cycling performance order reaches you quickly and hassle-free. For any shipping-related questions, feel free to contact us at hello@bespokedcustom.com.
Ride strong, ride safe!